The Orchid Nook | Returns and Refunds Policy
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Returns and Refunds Policy

Thank you for shopping at The Orchid Nook.


If you are not entirely satisfied with your purchase, we’re here to help.


Our products can be returned within 30 days of the original purchase of the product.


Before you return a product, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging


Please contact us before you send the product:

  • By phone number: 415.509.7035- By email:


Send the product with its original packing to:

82 Townsend Street, San Francisco CA. 94107


Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from The Orchid Nook.


Damaged items

If you received a damaged product, please notify us immediately for assistance.


Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: 415.509.7035
  • By email: